Privacy Policy

Privacy Policy

Introduction

Welcome to https://sand-dune-quad-biking-dubai.terratrek.net (hereinafter referred to as “Sand Dune Quad Biking Dubai,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy details our practices regarding the collection, handling, and disclosure of information about our users in compliance with various international data protection laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including our official website, mobile applications, online services, and products. It is important for users to be aware that this policy does not extend to third-party websites or services linked from our platform. These external platforms have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs your interactions with us in the following scenarios:

  • When you create an account and use our applications or services as an authorized user.
  • During your visits to our websites that reference this Privacy Statement.
  • When you receive communications from us, including newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal information to enhance your experience and provide personalized services. The data we gather includes:

  • Account Information: Details related to your user account creation, such as username, email address, and password hashes.
  • Payment Information: Transaction details when you make purchases, including payment method, cardholder name, and partial card numbers for security purposes.
  • Financial Information: Data associated with your financial accounts, if linked to our services, like bank account information or investment portfolios.
  • Purchase Information: Records of products/services purchased, quantities, dates, and related transaction IDs.
  • Mobile Device Identifiers: Unique device identifiers, advertising IDs, and other similar data from mobile devices used to access our apps.
  • Location Data: Geographic coordinates and location-based services data when you opt-in to share your whereabouts.
  • Feedback and Reviews: Content and metadata associated with user-generated reviews and feedback.
  • Social Media Information: Data obtained through social media integrations, including profile pictures, user IDs, and public posts.
  • Product Information: Preferences, comments, and interactions related to products or services you express interest in.

We collect this data through various means, including direct user input, form submissions, tracking technologies (like cookies), analytics tools, and third-party service providers.

Cookies

We employ cookies and similar tracking technologies to enhance your experience on our platform:

  • Strictly Necessary Cookies: These ensure basic functions, like login and navigation.
  • Preference Cookies: Tailored settings and preferences are stored for a personalized user experience.
  • Analytics Cookies: Used to gather statistical data about user interactions, enabling us to improve our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their preferences.

Retention and Deletion

We retain personal data only for as long as necessary or permitted by law. The specific retention periods vary depending on the type of data and its purpose:

  • Account information is kept until your account is active and may be retained afterward for legal or tax obligations.
  • Payment details are stored securely for a limited time after transactions to facilitate refunds and resolve disputes.
  • Location data is typically deleted shortly after collection, unless explicitly saved by the user.
  • Other types of personal information are retained based on business needs and relevant laws.

Upon request or when no longer required, we will delete or anonymize your personal data consistent with applicable privacy laws.

Your Rights

Depending on your jurisdiction, you have several rights regarding your personal data:

  • Access: You can request access to the personal information we hold about you.
  • Rectification: The right to rectify inaccurate or incomplete data.
  • Erasure (Right to be Forgotten): In certain circumstances, you can ask for the deletion of your data.
  • Restriction: Limitation on how we use your data under specific conditions.
  • Portability: The ability to receive a copy of your data in a structured format.
  • Objection: Object to the processing of your personal information based on legitimate interests.
  • Non-Discrimination: You have the right not to be subject to automated individual decision-making, except where necessary or legally required.

To exercise these rights or if you have any data-related queries, please contact our Data Privacy Team using the details provided below. We will respond to your requests in accordance with applicable laws.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we encourage users to review these updates regularly. Significant revisions will be accompanied by enhanced notice procedures to ensure transparency.

Contact Information

For inquiries, unsubscribe requests, or if you have any concerns about our data practices, please contact us: